Canister Promotion Terms & Conditions.

A KOKO customer can pre-order and pay for an extra canister and get a free 2.3 litre KOKO Fuel refill worth Ksh 189 credited to their KOKO account.

Eligibility

This promotion is:

• -only redeemable once per customer;
• -only available to a customer who pre-orders and completes the full payment for a KOKO Canister through KOKO’s call Centre (0800 720 716); and
• -only available to a customer who:
• -owns a KOKO Canister registered against their phone number; and
• -has previously fueled their KOKO Canister at a KOKO Point.

Duration

This promotion shall:

• -begin on 8^th May 2023; and
• -be for a limited period while stock lasts.

Collection

• -Once a pre-order is made and full payment for the KOKO Canister is received and confirmed by KOKO’s call centre (0800 720 716); KOKO will notify the customer that the Canister has been delivered.
• -KOKO will deliver the pre-ordered, fully paid for Canister to the KOKO Point Agent where the customer last fuelled, for the customer to collect.
• -The customer is required to present a confirmation message from KOKO in order to collect the Canister from the KOKO Point Agent.

General Terms and Conditions for the Promotion

• -Only one pre-ordered Canister will be allowed per customer. Multiple pre-orders will not entitle the customer to multiple Canisters.
• -KOKO will use the customer’s phone number to determine whether a customer has already pre-ordered a Canister.
• -KOKO reserves the right to cancel or modify the promotion at any time without prior notice.
• -In the event of unavailability of stock, KOKO reserves the right to provide an alternative item of similar value or refund the Customer as they deem fit.
• -KOKO shall not be held liable for any disputes arising from the promotion.
• -By participating in the promotion, customers agree to KOKO’s terms and conditions and privacy policy.